Many business owners make the mistake of thinking, “If it’s working well enough, don’t tinker with it.” This type of thinking won’t help you grow your practice and keep up with the times. If your business relies on appointment bookings, which it does, then you need to depend on a scheduling software to keep it running smoothly!
One of the most common fears of using an online scheduling software is losing control over your schedule. But, we have good news for you! Online scheduling gives you MORE control over your schedule and here’s how…
- You’re able to get a clear view of what your day looks like.
- You can block off times that you’re not available.
- You can automatically fill spots when people reschedule or cancel.
No one has time to go back and forth over email or phone. How frustrating is it to play phone tag?! The process not only takes much time but also leaves room for human error and miscommunication. By using an appointment scheduling tool, your patients can access their schedules on their own time, and the email back and forth or phone tag is eliminated. The system displays the services you offer and all available time slots, so the patient can reserve the one which works best for them!
Using The Scheduling App, Patients Can:
▶ View, schedule & reschedule appointments
▶ Control communication preferences
▶ Receive PUSH notifications
▶ Link appointments to their personal calendar
You’re able to see your full schedule for the day and know exactly who’s coming in, know where they’re at in the care plan, and know if it’s their birthday or other important info! This helps everyone in the office feel less overwhelmed and feel more organized!
You don’t have to worry about over-scheduling because you can block off times that you’re not available and evenly space out your appointments to ensure that patients aren’t double-booked. You can also block off vacation hours if you’ll be out of town! This helps add value to the patient experience because your focus is on the patient, you’re not rushing them out the door to try and overcompensate, and you’re not missing opportunities for rescheduling or attracting new patients!
If patients cancel or reschedule their appointments, those slots automatically reopen and you can easily refill them. Saving you thousands of dollars and you don’t have to lift a finger, make a ton of follow-up phone calls or stress out!
If your practice doesn’t yet offer online scheduling, now’s the time to add this tool to your website! More than 80 percent of patients say they would schedule their own appointment using a secure web service, yet many practices still don’t give patients the option.
Offering online scheduling would not only give your business a competitive advantage, but it can also help minimize your staff’s workload. More than just an innovative perk, investing in an online scheduling system is just plain It’s a win-win!
Book a demo to learn more about how online scheduling will help you gain more control over your schedule, reduce no-shows and your team’s workload!
