Win More Patients with Automatic Reviews
- Sends patients review requests
- Follows up with spaced-out reminders
- Intercepts poor reviews
- Ranks you high on Google, Facebook, Yelp, and all leading sites
- Displays reviews on your website
Identify Unsatisfied Patients
Customers who might leave a negative rating are redirected to your support team for constructive feedback and positive follow up!
Turn Your Front Desk Computer Into A Smart Phone
- Manage texts via Desktop Dashboard
- Filter, search, and find texts by Doctor or Staff member
Business 2-way Texting
- Sends texts using YOUR Business number
- Send Automated Texts
- Send Manual Texts
- Use Saved Replies
- Send Videos via Text!
Reactivate Prior Patients
Our system let’s you send out automatic or manual reactivation texts and emails to increase your return client rate. If your PMS (Practice Management System) has a re-call module, we may have integrated with it directly already. Ask your Review Wave Service Rep to see which PMS has this deep integration into their system.
24/7 Scheduling
- Gives patients 24/7 scheduling access
- Reduces 70% of inbound calls
- Saves leads to your EHR
- Activates automatic “Welcome Emails” and reactivation campaigns
- Reduces no-shows and cancellations
Double Patient Retention with The Scheduling App
- Cuts staff workload by HALF
- Gives existing patients 24/7 rescheduling access
- Shows availability by Doctor
- Integrates with existing Doctor schedules
- Elevates patient experience
Give patients access to fill out forms online before their first appointment
- Reduces office wait times and front desk workload
- Improves the patient experience
- Saves trees!
Our KPI Dashboard allows you to track the statistics that are vital to shaping your marketing campaigns.
- See your key performance indicators in real time
- Compare them to the prior period
Automated marketing campaigns that allow you to reach more people and improve your communication with patients
- Increased marketing efficiency
- Automate time-consuming manual tasks
- Generate more qualified leads and improve ROI
Automated Campaign Ideas
- New Patient Campaign (includes New Patient paperwork)
- Missed Appointment Campaign
- Newly Accepted Care Campaign
- Did NOT Accept Care Campaign
- Patient Education Campaign
- Custom Massage/Acupuncture Appointment Reminder Campaign
- Custom Spanish Appointment Reminder Campaign
Create a convenient channel for patients and new leads to easily get ahold of you on the go
- Increases web conversions
- Patients can still connect with you while mutli-tasking
- Saves time for both the practice and the patient
Enter the patient’s Care Plan into the Review Wave app and it’ll write directly into your EHR!
- The Mission Control tab in the Review Wave app, will read the data from the Care Plan and alert your team of:
- Unconfirmed Appointments
- Missed Appointments and Care Plan compliance updates
- Patients with missing contact info
- Patients coming into the office on or around their birthday
- AND MORE!
Get after-hours phone support with our artificial intelligence answering service
- Never worry about losing new patients because you missed a call or closed down for the night
- Text message follow-ups are triggered to the caller to continue the conversation and keep them connected!
