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Every business has had a run-in once or twice with a negative review. Or, even a spam review that you’ve requested to take down. But, what happens when you submit a request for a review to be taken down? Doesn’t it feel like your request disappears into the big Google abyss?  Previously, there was no […]

Many business owners make the mistake of thinking, “If it’s working well enough, don’t tinker with it.” This type of thinking won’t help you grow your practice and keep up with the times. If your business relies on appointment bookings, which it does, then you need to depend on a scheduling software to keep it […]

Imagine for a minute how your patient experience will stand out above all the others…What does that look like to you? If you’re like most business owners, office managers, or receptionists, you have a seemingly endless list of tasks. Phone calls, operations, financials, care plans, SEO, social media posts, the list never ends! If you’re […]

The Rundown on 10DLC There are a lot of big things happening across the telecom industry! The main change is that mobile carriers like AT&T, US Cellular, Verizon, Sprint, and T-Mobile, have noticed the increase in businesses using text messaging, and now they’re going to start charging you extra to continue doing it!  But first, […]

Every business owner wonders if they use automation, will they lose their personal touch? The short answer is absolutely not! Automation actually ADDS to your personal touch and here’s why… 73% of consumers say that the customer experience is a critical factor in their decision, even if they have a strong affinity to a brand. […]

The worldwide web is a big, scary place and trying to make sense of it, at times, can feel overwhelming! But, there are a few easy steps you can take to climb your way to that #1 Google search spot! But first, let’s talk about WHY you need to be the #1 Google search. There […]

It’s easy to focus all your efforts on attracting new patients, and while acquiring new patients is important, so is patient retention. What good is attracting new patients if you can’t retain them? The probability of re-selling your services to an existing patient is 14x higher than the probability of selling services to someone completely […]

We can’t all be like The Kardashians and have a full entourage of staff to follow us around everyday and make sure we stay on track. But, you can have a personal assistant to track patient information and Care Plan compliance, called Mission Control, who is even better than an entourage (and much less annoying […]

We’ve all been here, to this awful place where time seems to stand still…it’s called being placed on hold. Isn’t it the worst? One of the best ways to put someone in a bad mood is to ask them to hold. We all have busy lives, no one’s got time for that! Our Web Chat […]

It’s no secret that reviews are the key to growing your business. If you don’t have a significant amount of reviews, people will not come to see you. It’s that simple! Gaining more reviews will boost your sales, improve retention and increase your bottom line. But now, not only are reviews necessary for your growth, […]