Remember those days when math teachers used to tell us that we wouldn’t be able to carry around a calculator everywhere we go, so we had to learn how to do the math by hand? Well, little did they know we’d be walking around with a computer in our pockets with endless capabilities!
You have a superpower, right in the palm of your hand! Text messages. Are you using them to their full potential?
In this digital age, you might have assumed that texts, emails, or perhaps even social media messages had already overtaken phone calls, but in fact, around 80% of businesses still communicate over the phone 🤯 Even knowing that text messages have an open rate of 99% and only 52% of phone calls are answered!
If those numbers aren’t shocking enough…85% of missed calls do not get a callback!
Why are businesses still trying to call people? This number should be very alarming to those offices that are spending the majority of their days calling patients. We hate to break it to you, but you’re not very likely to get a callback. You’re wasting time, losing money, and losing potential new patients because you’re stuck on the phones and not reaching your patients effectively.
The future is not calling you, it’s texting you!
One of our amazing clients, Dr. Ehren Pace at Positive Chiropractic and Wellness in Kirkland, WA reached out to us a few months ago to share a story about bulk text messaging. Back in March, his practice, unfortunately, had a sewage pipe burst and they had to immediately alert their patients that they would be closed until it was fixed. With the help of bulk messaging and The Scheduling App, they were able to let all patients know within minutes and everyone was able to reschedule their appointments and stay on track with their care.
If Dr. Pace relied on phone calls in this situation, it would have taken him weeks to get a hold of everyone. By that point, his patients would’ve already been frustrated to drive out of their way only to find out they were closed until further notice.
Bulk messaging comes in handy for all those unexpected moments and even the expected moments! Whether you want to remind patients you’ll be out of town, or to send a video of a new service or event you’re offering. Bulk messaging is the fastest, most reliable way to communicate important messages to your patients.
Our business messaging goes beyond bulk messages. You have the ability to send automated texts, manual texts, and two-way communication all through your business number!
See all of our business texting features in action by booking a demo today!
